You can manage your apartment complex much easier if you hire a janitorial service. With a professional service, you will not only be able to ensure that the common spaces are clean, but you'll also have a cleaner available for move-in/move-out cleanings. Of course, to get the best price, you need to compare multiple cleaning companies. Here are a few questions you might want to ask the janitorial service.
1. Do You Include Recycling and Trash Break Downs?
Some janitorial services will sort recycling, break down cardboard boxes, and generally take care of all of your trash-related issues for you. Other janitorial services will pick up your trash but may not do much more than that. Depending on your needs, you may need one or the other.
If your tenants already take care of, sort, and break down trash, it could be just an additional service you don't need.
2. How Do You Vet Your Current Employees?
Janitorial employees can have a surprising amount of access around an apartment complex. Not only that, but they also get to know the ins-and-outs of security as they work. This access makes it very important for companies to properly vet their employees.
A cleaning service should, at minimum, conduct thorough background checks for their staff. At the same time, you might want to ask about their retention rates and how frequently they hire new staff members. A service that has particularly low retention rates will be more likely to make a hiring mistake.
3. Do You Use Green Cleaning Products?
Green cleaning products are products that include gentle, natural ingredients. These ingredients are healthy for the environment and are less likely to cause harm to tenants, staff members, and the cleaners themselves.
Many complexes are now using green cleaning products to improve the overall health of their complex. Not only does it improve upon the air quality of the complex, but the runoff is less likely to cause harm to the local landscaping and ecosystem.
4. Are You Available for Emergency Cleaning?
What happens if you suddenly have a spill in the courtyard? Some janitorial services are scheduled services that will come in during the morning or evening and won't come in at any other time. Other services are services that are on-call, though they will frequently have out-of-hours rates.
Ideally, you should find a janitorial service that will come if you call out of hours. Many messes don't wait until morning to occur, and your tenants may not be satisfied waiting until the next day.
5. Can You Handle Hazardous Types of Cleaning?
Sometimes apartment complexes need to deal with hazardous chemicals or waste. Only certain cleaning companies are allowed to deal with these incidents, as they need to be trained and certified to deal with the chemicals and waste legally and effectively.
Though this isn't a deal-breaker, it can be easier to have an all-in-one company that can handle all of your cleaning needs, from the routine to the not-so-routine.
6. Do You Have Any References?
Often, the best recommendations come from prior customers. Ask your janitorial service whether they have references from satisfied customers. Pay attention to the type of praise they get. Are they punctual? Thorough? Strong references from local businesses indicate that, at very least, the cleaning service will be competent.
Cheaper cleaning quotes often come from reduced services. So you shouldn’t use price alone to decide what company to go with. Though the quotes may be cheaper, you may not have your recycling taken care of, or you may not get the same cleaners each time. For more information about cleaning service quotes, and what separates good janitorial services from mediocre services, contact Sanitorial Janitorial Service.